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Product Availability

As everything within our shop is handmade, there are only limited pieces of each product available. Should you come across a particular product you'd like to customise, click on the "Custom Orders" tab and send us a message. Subject to availability of yarn.

Yarn Availability

At CC, we like to support other independent yarn suppliers. Therefore, a lot of the yarn that you see are obtained in small batches and in limited stock only. If you see something you'd like, we advice reaching out to us ASAP before it's gone.

Studio Visits

A visit to our studio can be arranged if you'd like to drop in for a consultation on a custom piece. By appointment only.

Time-Frame

IN-STOCK ITEMS Non customised in-stock items will be mailed out the next working day. CUSTOMISED ITEMS To ensure that all orders receive the same amount of care and attention, please allow 7-10 days for each customised order to be mailed out.

Returns & Exchanges

IN-STOCK ITEMS We only accept exchanges for in-stock items with other existing in-stock items. CUSTOMISED ITEMS We do not accept any returns or exchanges for customised items. Please email us if you are experiencing problems with your items and we will be happy to work out any issues with you.

Shipping

LOCAL SHIPPING All items will be dispatched via Registered Mail. The tracking number will be sent to the email stated at check-out. You may also arrange to have it picked up at any of our upcoming pop-up events. INTERNATIONAL SHIPPING We do ship internationally. International shipping rates apply according to your region. Please drop us an email for any international shipping inquires or quotation.

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